A casual high-level book summary:
Have a great desire for learning and applying principles that drive communications and relationships between human beings.
Read each chapter twice before going to the next one.
Interrupt our readings frequently to ask ourselves about our personal possibilities for applying every principle.
Mark the important ideas.
Re-read the book each month.
Practice the principles whenever the opportunity presents itself.
Transform the book into a fun game: ask our friends to pay a penalty whenever they surprise us by breaking the rules.
Monitor the progress that we make each week. Ask ourselves what mistakes we have made, what progress we have made, what lessons we have learned.